Help Center
Use this support guide for account issues, live session concerns, wallet actions, and safety reporting.
Support categories
- Account login and OTP verification issues.
- Travel, Task, and Live Events request support.
- Wallet recharge, deduction, payout, and withdrawal concerns.
- Safety reports, behavior flags, and emergency guidance escalation.
- Data privacy and deletion request support.
How ticketing works
- Open Help Center inside app and select issue type.
- Add complete details and relevant screenshots if needed.
- Receive ticket reference and track updates in notifications.
- Provide follow-up details if support team requests clarification.
Response expectations
Initial acknowledgement is generally shared quickly, while final resolution time depends on technical complexity, policy review, and partner confirmation where required.
Contact channels
Email: livexpiapp@gmail.com
Phone: +91 90000 00000